FAQ

What is a virtual race?

A virtual race is a challenge you complete in your own time, at your own pace, and in your own location, Completed Anywhere in the world — outdoors, treadmill, trail or gym or just getting your steps in at work.

Can I walk it?

Yes! Walking is absolutely fine, we accept any form of movement, so you can run, walk, skate, cycle. And any method as long as you're moving we are happy.

Can i spread the distance over multiple days?

Yes, complete it over as many or as few sessions as you like.

Is there a time limit?

No, complete it at your own pace even our featured events can take as long as you need.

is it suitable for beginners?

Yes, it is suitable for all fitness levels.

What happens after i sign up?

You’ll receive your confirmation email and a link to access our app. This app gives you the options to send your proofs directly to us or you can send proofs to Log@walkrunwrestle.com

Do i need to download an app?

To use the wrw hub a download is required. If you just wish to email proof of distance you can use any fitness app you may already have.

do i need to create an account to use your app?

No account needed.

can i use more than one device?

Data is saved locally so please use the same device for each session.

How do i track my distance?

Track your distance with your own health tracker/running app. you can then log your distance after each session on our app to see your total progress if you choose (not required) .

what counts as proof?

Any screenshot from your fitness or running app showing distance or your daily step count. 

when will my medal be sent?

Medals are dispatched on friday each week. Your medal will be sent out on the nearest postage date after proofs have been received.

Do you post internationally?

Yes we do.

what if my medal arrives damaged?

Contact us and we will be happy to replace it.

Do i have to use the app?

No, you can log on your own apps and email us proof once you have completed the final distance by emailing us at log@walkrunwrestle.com. 

what if i lose my app progress?

Progress is saved locally - we never see it - changing device resets progress. We recomend using app on your primary phone, if device data is lost or you change mobile just auto add distance you were previously at.

Is my data safe?

Yes. Running data is stored locally on your device. Any confidential data held by us such as email and shipping address are held under GDPR.

Do you track my activity?

No, we only receive your proof email once your run is completed.

Do you track my location on your app?

No.

How do i contact you?

you can access our contact page by clicking the link at the bottom of the page. We also have a whatsapp button. You can also contact us on social media or by emailing us at contact@walkrunwrestle.com